All Collections
Your user account
Update your contact number
Update your contact number
E
Written by Emma Bell
Updated over a week ago

Having an up to date contact number on your ShuttleID account is important. Your transport provider will be able to use this to contact you in the event of an issue with your ticket, payment, operation of the service or emergency.
โ€‹

If you supply a UK mobile phone number your transport operator will be able to send you service alerts by SMS text message to notify you of any disruption to their services.
โ€‹

To update your contact number, head over to the "Account" page (select "Account" from the main navigation) on the ShuttleID Passenger Portal. Here you will be able to review and update the contact number currently configured.

Did this answer your question?